2. How We Use Your Information
We use your information for the following purposes:
- Providing and maintaining our services
- Processing transactions and managing accounts
- Improving and personalizing user experience
- Communicating with you about services and updates
- Ensuring security and preventing fraud
- Complying with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Enhance security and prevent fraud
- Improve website performance
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our services.
4. Data Sharing and Disclosure
We may share your information with:
- Service providers and business partners who assist in operating our services
- Legal authorities when required by law or to protect our rights
- Third parties with your explicit consent
We do not sell your personal information to third parties.
5. Chatbot and AI Services Policy
Our chatbot and AI services are designed to enhance your experience. Here's how we handle your interactions:
- Data Collection and Processing:
- Conversation history and user inputs
- User preferences and interaction patterns
- Technical data about your device and connection
- Feedback and ratings you provide
- Data Usage:
- To provide and improve chatbot responses
- To train and enhance our AI models
- To personalize your experience
- To maintain service quality and security
- Data Storage and Retention:
- Conversations are stored securely for up to 30 days
- Anonymized data may be retained longer for service improvement
- You can request deletion of your conversation history
- Privacy Controls:
- Option to opt-out of conversation storage
- Ability to delete individual conversations
- Control over data sharing preferences
- AI Model Training:
- Your interactions may be used to improve our AI models
- Personal information is removed before training
- You can opt-out of data usage for training
- Third-Party Integration:
- We may use third-party AI services
- Data sharing follows strict security protocols
- Third parties are bound by confidentiality agreements
- Security Measures:
- End-to-end encryption for sensitive conversations
- Regular security audits and updates
- Access controls and authentication
- User Rights:
- Access your conversation history
- Export your data
- Request data deletion
- Opt-out of AI training
For any questions about our chatbot and AI services, please contact us at support@linkuss.com .
6. Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we will securely delete or anonymize it.
7. Security of Your Information
We implement appropriate technical and organizational measures to protect your data:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data storage and transmission
- Employee training on data protection
While we strive to protect your information, no method of transmission over the internet is 100% secure.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
To exercise these rights, please contact us at support@linkuss.com .
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services after changes means you accept the updated policy.